/* ---------- Поддержка ---------- */
.sp { padding-top: 22px; }
.sp-hero { display: flex; align-items: center; gap: 30px; padding: 30px 12px 38px; background: rgba(255, 255, 255, .6); }
.sp-hero > svg { color: var(--o); flex: none; }
.sp-hero h1 { margin: 0; font: 400 46px/1.05 var(--fd); text-transform: uppercase; color: var(--ink); letter-spacing: .5px; }
.sp-hero p { margin: 14px 0 0; font-size: 18px; line-height: 1.5; color: #6b7280; }
.sp-g3 { display: grid; grid-template-columns: 388px 1fr 390px; gap: 16px; margin-top: 16px; align-items: start; }
.sp-lh { display: flex; align-items: center; gap: 16px; margin-bottom: 18px; }
.sp-lh h2 { margin: 0; font: 600 21px var(--ff); color: var(--ink); }
.sp-lh > svg { color: var(--o); flex: none; }
.sp-li { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 6px; background: var(--o); color: #fff; }
.sp-li svg { color: #fff; }
.sp-q { display: grid; place-items: center; width: 32px; height: 32px; border-radius: 50%; background: var(--o); color: #fff; font: 700 20px var(--ff); }
.sp-list { padding: 18px 18px 6px; }
.sp-new { width: 100%; height: 46px; font-size: 17px; gap: 14px; margin-bottom: 8px; }
.sp-t { display: block; padding: 18px 0 18px; border-top: 1px solid var(--ln2); color: var(--ink); }
.sp-t:hover { color: var(--ink); background: #fcfcfd; }
.sp-t.on { box-shadow: inset 3px 0 0 var(--o); padding-left: 10px; margin-left: -10px; }
.sp-th { display: flex; align-items: center; gap: 10px; }
.sp-th small { flex: 1; font-size: 14px; color: #6b7280; }
.sp-th em { height: 24px; padding: 0 14px; border-radius: 12px; font: 500 13px/24px var(--ff); font-style: normal; color: #fff; }
.sp-th em.o { background: var(--o); }
.sp-th em.ok { background: #22a45a; }
.sp-th em.mut { background: #9aa1ab; }
.sp-th svg { color: #6b7280; }
.sp-tc { display: flex; align-items: center; gap: 10px; margin-top: 4px; font-size: 15px; color: #3c424d; }
.sp-tc svg { color: #5d6472; }
.sp-tc.o svg { color: var(--o); }
.sp-tb { display: flex; align-items: flex-end; justify-content: space-between; gap: 14px; margin-top: 12px; }
.sp-tb b { font: 400 16px/1.4 var(--ff); color: var(--ink); }
.sp-tb time { flex: none; font-size: 13.5px; color: #8b919c; margin-right: 26px; margin-bottom: 18px; }
.sp-mut { padding: 20px 4px; color: #6b7280; text-align: center; }
.sp-chat { display: flex; flex-direction: column; padding: 0; min-height: 1030px; overflow: hidden; }
.sp-ch { position: relative; display: flex; align-items: center; gap: 16px; padding: 12px 14px; border-bottom: 1px solid var(--ln2); }
.sp-ch > div { flex: 1; min-width: 0; }
.sp-ch b { display: block; font: 600 18px var(--ff); color: var(--ink); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sp-ch small { display: flex; align-items: center; gap: 8px; margin-top: 4px; font-size: 14px; color: #6b7280; }
.sp-dots { border: 0; background: none; cursor: pointer; color: #6b7280; padding: 6px; }
.sp-menu { position: absolute; right: 14px; top: 56px; z-index: 5; padding: 6px; border-radius: 8px; background: #fff; border: 1px solid #e3e6eb; box-shadow: 0 8px 20px rgba(20, 30, 50, .12); }
.sp-menu button { border: 0; background: none; padding: 8px 12px; cursor: pointer; font: 400 14px var(--ff); color: var(--ink); white-space: nowrap; }
.sp-menu button:hover { color: var(--o); }
.sp-av { flex: none; display: grid; place-items: center; width: 40px; height: 40px; border-radius: 50%; background: #1b1f27; }
.sp-av.big { width: 56px; height: 56px; }
.sp-msgs { flex: 1; overflow-y: auto; padding: 20px 14px 10px; max-height: 900px; }
.sp-m { display: flex; gap: 12px; margin-bottom: 18px; }
.sp-m > div { max-width: 74%; }
.sp-b { padding: 14px 16px; border-radius: 10px; background: #eef1f5; font-size: 15px; line-height: 1.5; color: var(--ink); white-space: pre-wrap; word-break: break-word; }
.sp-b img { display: block; max-width: 100%; max-height: 220px; margin-top: 8px; border-radius: 6px; }
.sp-m time { display: flex; align-items: center; gap: 6px; margin-top: 8px; font-size: 13px; color: #8b919c; }
.sp-m.me { justify-content: flex-end; }
.sp-m.me .sp-b { background: linear-gradient(180deg, #ff7a2e, #f55309); color: #fff; }
.sp-m.me time { justify-content: flex-end; }
.sp-m.me time svg { color: #5d6472; }
.sp-mc { margin: 0 0 18px 52px; border: 1px solid #e3e6eb; border-radius: 8px; background: #fff; }
.sp-mch { display: flex; align-items: center; justify-content: space-between; padding: 14px 14px 0; }
.sp-mch b { font: 600 16px var(--ff); color: var(--ink); }
.sp-g { display: inline-flex; align-items: center; gap: 6px; height: 26px; padding: 0 8px; border-radius: 5px; border: 1px solid #ffb48a; font-size: 14px; color: var(--o); }
.sp-mcv { display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; gap: 10px; padding: 8px 14px 0; }
.sp-mcv > span { display: flex; align-items: center; gap: 10px; min-width: 0; }
.sp-mcv > span.r { justify-content: flex-end; }
.sp-mcv b { font: 600 15px var(--ff); color: var(--ink); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sp-mcv > div { text-align: center; }
.sp-mcv small { display: block; font-size: 13px; color: #6b7280; }
.sp-mcv strong { font: 700 26px var(--ff); color: var(--ink); }
.sp-mc p { margin: 8px 0 0; padding: 0 14px 12px; text-align: center; font-size: 13.5px; color: #6b7280; }
.sp-mcl { display: flex; align-items: center; gap: 12px; padding: 12px 14px; border-top: 1px solid var(--ln2); font-size: 15px; color: #3c424d; }
.sp-mcl span { flex: 1; }
.sp-mcl svg { color: #6b7280; }
.sp-empty { display: flex; flex-direction: column; align-items: center; gap: 10px; padding: 120px 30px; text-align: center; color: #6b7280; }
.sp-empty svg { color: var(--o); }
.sp-empty b { font: 600 19px var(--ff); color: var(--ink); }
.sp-empty .xbtn { margin-top: 10px; height: 44px; padding: 0 22px; gap: 10px; }
.sp-f { display: flex; align-items: center; gap: 6px; margin: 10px 14px 14px; padding: 8px 8px 8px 14px; border: 1px solid #dfe3e8; border-radius: 10px; }
.sp-f textarea { flex: 1; min-width: 0; border: 0; outline: 0; resize: none; font: 400 15px/1.4 var(--ff); color: var(--ink); background: none; }
.sp-ib { display: grid; place-items: center; width: 38px; height: 38px; border: 0; background: none; cursor: pointer; color: #5d6472; }
.sp-send { width: 44px; height: 44px; padding: 0; border-radius: 8px; }
.sp-send svg { color: #fff; }
.sp-closed { margin: 10px 14px 14px; padding: 14px; border-radius: 8px; background: #f4f5f7; color: #6b7280; text-align: center; font-size: 14px; }
.sp-r { display: flex; flex-direction: column; gap: 16px; }
.sp-faq { padding: 18px 16px 12px; }
.sp-fq { margin-bottom: 10px; border: 1px solid #e3e6eb; border-radius: 6px; }
.sp-fq summary { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 16px 14px; list-style: none; cursor: pointer; font-size: 15px; color: var(--ink); }
.sp-fq summary::-webkit-details-marker { display: none; }
.sp-fq summary svg { flex: none; color: #6b7280; transition: transform .2s; }
.sp-fq[open] summary svg { transform: rotate(180deg); }
.sp-fq p { margin: 0; padding: 0 14px 14px; font-size: 14px; line-height: 1.55; color: #5d6472; }
.sp-adm { padding: 18px 20px 22px; }
.sp-adm > p { margin: -4px 0 18px; font-size: 15px; line-height: 1.45; color: #5d6472; }
.sp-adm form > label { display: block; margin-bottom: 18px; font-size: 14.5px; font-weight: 500; color: var(--ink2); }
.sp-sel, .sp-ta { position: relative; display: block; margin-top: 10px; }
.sp-sel select { width: 100%; height: 44px; padding: 0 40px 0 14px; border: 1px solid #dfe3e8; border-radius: 6px; background: #fff; font: 400 14.5px var(--ff); color: #5d6472; appearance: none; }
.sp-sel svg { position: absolute; right: 12px; top: 13px; color: #5d6472; pointer-events: none; }
.sp-ta textarea { width: 100%; height: 132px; padding: 12px 14px 24px; border: 1px solid #dfe3e8; border-radius: 6px; resize: vertical; font: 400 14.5px var(--ff); color: var(--ink); box-sizing: border-box; }
.sp-ta small { position: absolute; right: 12px; bottom: 10px; font-size: 12.5px; color: #8b919c; }
.sp-drop { display: flex !important; align-items: flex-start; gap: 16px; padding: 18px; border: 1px dashed #cfd5dc; border-radius: 6px; cursor: pointer; }
.sp-drop svg { color: #5d6472; flex: none; }
.sp-drop b { display: block; font-weight: 500; font-size: 14.5px; color: var(--ink2); }
.sp-drop em { display: block; margin-top: 2px; font-style: normal; font-weight: 400; color: #6b7280; }
.sp-drop small { display: block; margin-top: 8px; font-weight: 400; font-size: 13px; color: #8b919c; }
.sp-sendc { width: 100%; height: 48px; font-size: 17px; gap: 14px; }
.sp-sendc svg { color: #fff; }
@media (max-width: 1100px) { .sp-g3 { grid-template-columns: 1fr; } .sp-chat { min-height: 600px; } }